TERMS AND CONDITIONS OF SALE (CGV)

  1. Preliminary information
  2. a) Legal notice :

To comply with the provisions of the French law on confidence in the digital economy of June 21, 2004, the legal notices required to identify the publisher of this website are set out below. This site is published, managed and administered by Lauriane Villetorte, 6 impasse louis chouvet, nomart’s, 05400 veynes – Siret 482 256 005 00034 mylight.space@gmail.com 0781231359

  1. b) This site is a learning platform, access to which is free of charge, with downloadable digital courses available for a fee or free of charge, depending on rights. Services are payable in advance.
  2. c) Acceptance of terms and conditions

Subscribing to a contract governed by these general terms and conditions with the publisher of the present site implies the user’s acceptance of these general terms and conditions of sale. By the same token, the user acknowledges having taken full cognizance of them. This acceptance will consist in the user’s acceptance of these terms and conditions. The user acknowledges the evidential value of the automatic recording systems of the editor of the present site and, unless he/she can provide proof to the contrary, waives the right to contest them in the event of a dispute. Acceptance of these terms and conditions implies that users have the necessary legal capacity to do so, or, failing this, that they have the authorization of a guardian or curator if they are incapable, or of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.

  1. Order subscription and purchasing process

In order to comply with the provisions of the French law on confidence in the digital economy of June 21, 2004, the ordering process is described below: In order to place an order, the user may select one or more products and add them to his/her shopping cart. When the order is complete, the customer can access the shopping basket by clicking on the appropriate button. By consulting the basket, the user will be able to check the number and nature of the products and options chosen, and will be able to check their unit price as well as the total price of the order. They will be able to remove one or more products from their basket. On this summary, the user will be informed whether or not he/she can exercise his/her right of retraction, as well as the applicable deadlines. If you are happy with your order and wish to confirm it, click on the confirm button. You will then be taken to a form where you can either enter your login details if you already have one, or register on the site by filling in the form with your personal details. After logging in or completing the form, the user will be invited to check or modify their delivery and billing details, to read and validate the present conditions, to confirm their order and then to make their payment by being redirected to the secure payment interface. Once payment has been received by the site editor, the latter undertakes to acknowledge receipt to the user electronically and automatically. Likewise and within the same timeframe, the publisher undertakes to send the user a summary e-mail of the order in order to confirm its processing and to communicate all information relating to the order.

  1. Product prices, taxes and delivery charges

The prices indicated on the site are in Euros, inclusive of all taxes and exclusive of delivery charges. Prices are firm, without discount or rebate. These prices are subject to change at any time by the publisher, the prices displayed are valid only at the time of the order and have no effect for the future. The price applicable to the customer is that in force at the time of the order. All blank digital storage products are subject to private copy tax, which the present site pays transparently to the customer. All electrical and electronic products are subject to the eco-participation tax. Delivery charges will be indicated to the customer prior to payment. For deliveries outside the European Union and to French overseas departments and territories, the user is informed that customs duties and other taxes may be payable. The necessary formalities and payment of such duties and taxes are not the responsibility of the publisher, and will in any event be borne by the user. It is therefore the user’s responsibility to check all this information, as well as the possibility of importing the product, with the competent authorities of the country of delivery, before placing any order on the site. The products sold remain the property of the publisher until full payment of their price, in accordance with the present reservation of title clause. Risks are transferred to the customer upon delivery of the products.

  1. Payment information

You can place an order on this site and pay by credit card, cheque, paypal or bank transfer. Credit card payments are made via secure transactions provided by Paypal. In the case of payment by credit card, the site editor has no access to any data relating to the customer’s means of payment. The delivery periods defined in the article below only begin to run from the date of effective receipt of payment by the seller, who may provide proof of this by any means. If payment is not received from the customer within eight days of the order being placed, the order will be cancelled and the products put back on sale on the site. Failure to pay any sum due to the publisher on the due date will give rise to penalties equal to (3) three times the legal interest rate, plus a fixed indemnity of 40 euros for collection costs. These penalties will be due from the day after the unpaid amounts fall due, without prior notice.

  1. Delivery or availability
  2. a) Time limit

Orders for digital products (pdf, mp3, book …) are “delivered” digitally immediately after payment by credit card or paypal. Products are delivered by La Poste, or any carrier designated by the publisher, within 8 working days of full payment of the consideration by the seller. Certain products or certain order volumes may nevertheless justify a longer delivery time, which will be expressly mentioned to the user when the order is validated.

  1. b) Damage and partial loss

In the event of delivery of a package that is obviously and visibly damaged, incomplete or containing damaged items, it is the customer’s responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The user must also inform the publisher without delay, so that a new parcel can be prepared and dispatched as soon as the damaged parcel is received. In this case, the delivery times specified above in these terms and conditions will no longer apply. Likewise, the user must refuse any parcel that is incomplete or contains damaged items. In accordance with article L 133-3 of the French Commercial Code, receipt of the goods extinguishes any action against the carrier for damage or partial loss if, within three days (not including public holidays) of receipt, the consignee has not notified the carrier of his justified protest by registered letter. Should the user fail to do so, he will not be entitled to compensation.

  1. Customer service and right of withdrawal
  2. a) Customer service Customer service for this site can be reached at 0781231359, by e-mail at luneetsoleilreiki@gmail.com or by post at the following address: Lauriane Villetorte, 5 rue de la glandière, le grandmas, 12330 Mouret, France.
  3. b) Right of withdrawal and return of products

Consumers have 14 clear days from the date of receipt of the package to request a refund. In order to exercise this right, they simply need to notify the publisher using the withdrawal form at the end of the general terms and conditions, or by means of an unambiguous statement.

In the event of withdrawal, the publisher will reimburse the customer for the sums paid as soon as possible and no later than 14 days from receipt of the product or proof of shipment of the product, whichever comes first. The return must be made (at the customer’s expense) at the latest within 14 days of notification of withdrawal. All returns must be complete (original packaging, instructions, accessories, copy of invoice) and the products returned must be in perfect condition for resale. The customer will only be held liable for the depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the good. In accordance with the provisions of article L121-21-8 of the French Consumer Code, under no circumstances will consumers be entitled to exercise any right of withdrawal for orders for audio or video recordings or computer software (digital products) and any products customized to order, or for the supply of digital content not provided on a physical medium, the performance of which has begun after the consumer’s express prior agreement and express waiver of his or her right of withdrawal.

  1. Warranty for products purchased on this site

In the event of defect of a product purchased on the present site, the user has, in accordance with the provisions of the civil code concerning the legal guarantee against hidden defects, a period of two years from the discovery of said defect to request the exchange or reimbursement of the product, and, in application of article L211-5 of the French Consumer Code, he/she has a period of two years from the date of receipt of the product to request repair or reimbursement, in the event that the product delivered does not conform, in the sense given to this word by the aforementioned article. To exercise any of these rights, customers should contact the publisher’s customer service department. In addition to the warranty against hidden defects defined by the French Civil Code and the warranty of good conformity imposed by article L211-5 of the French Consumer Code, which are, where applicable, still applicable and which are defined above, certain items purchased on the present site benefit from a conventional warranty offered by the seller or manufacturer, the duration of which may vary depending on the product, and which will be detailed on the product description sheet and instructions for use. 8. Provisions specific to the nature of certain products All products sold on this site are marketed in compliance with the laws and regulations in force in France. The compulsory displays required by the legislative and regulatory provisions in force are made on this site, and in particular in the description of each item. Digital recordings such as audio files, pdf files for scripts, books and mp3 files for sessions are not eligible for reimbursement or retraction due to their very nature.

  1. User area
  2. a) Creation

The creation of a user account is a prerequisite for any user order. To this end, the user will be asked to provide a certain amount of personal information. The user undertakes to provide accurate information under penalty of termination of the contract at the initiative of the publisher and deletion of the user account. Certain information will be deemed essential for the conclusion of the contract and its collection will be indispensable for the creation of the account and the validation of the conclusion of the contract. A user’s refusal to provide such information will prevent the creation of the user account and, incidentally, the validation of the order.

  1. b) Operation

This space allows the user to consult all his orders made on the site, and also allows him, if necessary, to follow the delivery of products purchased. Should the data contained in the user account disappear as a result of a fortuitous event, technical breakdown or force majeure, the publisher of the present site cannot be held responsible, as this information has no probative value but is for information purposes only. However, the publisher undertakes to keep securely all contractual elements whose retention is required by law or regulation. The publisher reserves the exclusive right to delete the account of any user who has contravened these terms and conditions (including, but not limited to, when the user has knowingly provided false information when registering and setting up an account) or any account that has been inactive for at least one year. Such deletion shall not constitute damage for the excluded user, who shall not be entitled to claim any compensation as a result. This exclusion is not exclusive of the possibility, for the editor, to undertake legal proceedings against the user, when the facts will have justified it.

  1. c) Password

When a user account is created, he or she will be asked to choose a password. This password guarantees the confidentiality of the information contained in his account, and he therefore agrees not to pass it on or communicate it to a third party. Failing this, the site cannot be held responsible for unauthorized access to a user’s account.

  1. Exemption from publisher’s liability
  2. a) Accessibility to the site and force majeure In the event of impossibility of access to the site, due to technical problems or problems of any kind, the user shall not be entitled to claim any damages or compensation. The unavailability of one or more products, even for a prolonged period and without any time limit, cannot constitute a prejudice for the user and cannot in any way give rise to the awarding of damages by the site or its publisher. The publisher cannot be held responsible for non-performance of the contract due to force majeure, as defined by French law.
  3. b) Visual representation of products The visual representations of products published on the present site are guaranteed by the publisher to be perfectly faithful to reality, in order to satisfy his obligation of perfect information. However, given the current state of the art, the rendering of these representations, particularly in terms of color or shape, may vary significantly from one computer workstation to another, or differ from reality depending on the quality of the graphic accessories and the screen or display resolution. The publisher cannot be held responsible for any such variations or differences.
  4. c) Products sold on the site The publisher undertakes to comply with all applicable provisions in force in France and cannot be held responsible for non-compliance with regulatory and legislative provisions in force in other countries. The editor of the present site cannot be held responsible in any way for misuse of the products, poor maintenance of the products, accidental damage or misuse of the products. None of the products available are a substitute for medical treatment or consultation with a health specialist. As the products offered for sale on the site are sold uninstalled, the user declares that he/she is responsible for the installation of the products, which must be carried out in accordance with good practice and the instructions for use.
  5. d) Hypertext links

The hypertext links present on the present site may lead to other Internet sites, and the publisher of the present site cannot be held responsible if the content of these sites contravenes current legislation. Likewise, the publisher of the present site cannot be held responsible if the user’s visit to one of these sites causes him or her harm.

  1. Newsletter from the publisher and its partners

By ticking the appropriate box or expressly agreeing to this, the user accepts that the editor may send them, at a frequency and in a form to be determined by the editor, a newsletter which may include information relating to the editor’s activity. By ticking the appropriate box, the user agrees to receive commercial offers from the publisher of this site for products and services similar to those ordered. Subscribers may unsubscribe from the newsletter by clicking on the appropriate link in each newsletter. Customer emails are never sold, exchanged or transferred to third parties.

  1. Information on the Data Protection Act
  2. a) General – Purpose – Duration

The user is free to provide personal information. The provision of personal information is not essential for navigation on the site. On the other hand, registration on the present site implies the collection, by the editor, of a certain amount of personal information concerning the user. Users who do not wish to provide the information required to create a user account will not be able to place orders on this site. The data collected is necessary for the proper administration of the services offered on this site and for the publisher to meet its contractual obligations. These data are kept by the publisher in this sole capacity, and the publisher undertakes not to use them in any other context, nor to pass them on to third parties, except with the express agreement of the users or in cases provided for by law. The contact details of all users registered on this site are only saved once the personal space has been deleted,

  1. b) Right of access, rectification and opposition

In accordance with the French Data Protection Act, users have the right to oppose, question, access and rectify any data they have provided. To do so, simply send a request to the editor of the present site, by e-mail to luneetsoleilreiki@gmail.com, or by post to the address of the editor’s head office mentioned at the head of these general conditions. The personal data collected is subject to computer processing and is reserved exclusively for the site editor.

  1. c) IP address

In addition, the publisher reserves the right to collect the public IP (Internet Protocol) address of any user. The collection of this IP address will be carried out anonymously, it will be kept for the same length of time as personal information and will only be used to enable the proper administration of the services offered on this site. The IP address is a series of numbers separated by dots, uniquely identifying a computer on the Internet. The publisher shall disclose all personal data relating to a user to the Police (upon judicial requisition) or to any person (upon court order). The IP address of any computer can be matched with the subscriber’s actual entity ID held by the ISP (Internet Service Provider).

  1. Information on the collection of cookies
  2. a) General – Purpose – Duration

In order to enable users to optimize their browsing on the present site and to improve the operation of the various interfaces and applications, the publisher may install a cookie on their computer. This cookie stores information about site navigation (date, page, time), as well as any data entered by the user during the visit (search, login, email, password). These cookies are intended to be stored on the user’s computer for a variable period of up to 12 months, and may be read and used by the publisher when the user subsequently visits this site.

  1. b) Right to object to cookie installation

Users can block, modify the retention period, or delete this cookie via their browser interface (generally: tools or options / privacy or confidentiality). In such a case, navigation on this site will not be optimized. If the systematic deactivation of cookies on the user’s browser prevents him/her from using certain services or functionalities provided by the publisher, this malfunction shall in no way constitute damage for the user, who shall not be entitled to claim any compensation as a result.

  1. c) Deleting cookies

Users also have the option of deleting any cookies already present on their computer, by going to the appropriate menu on their browser (generally, tools or options / privacy or confidentiality). Such action has no impact on navigation on the present site, but causes the user to lose all the benefits provided by the cookie. In this case, he/she will have to re-enter all his/her information.

  1. Intellectual property on the elements of the site

All the elements making up this site belong to the publisher or are the subject of an authorization of exploitation and are protected by the legislation relating to the intellectual property. The user therefore acknowledges that, in the absence of authorization, any total or partial copy and any distribution or use of one or more of these elements, even if modified, may give rise to legal proceedings being taken against the user by the publisher or its assignees. This protection covers all the site’s textual and graphic content, as well as its structure, name and graphic charter.

  1. General provisions and applicable law
  2. a) Modification of the general terms and conditions

These terms and conditions may be modified at any time by the site editor or its representative. The general terms and conditions applicable to the user are those in force on the day the order is placed. The publisher undertakes to keep all its previous terms and conditions and to send them to any user who requests them.

  1. b) Applicable law and jurisdiction

These terms and conditions are subject to French law and the exclusive jurisdiction of the French courts. The language of the contract is French. Any foreign language version available on the site is for information purposes only. Similarly, this site may be translated into various languages to facilitate navigation for non-French-speaking users wishing to order from the site. In the event of a dispute with a customer who is a merchant, as defined by French law, exclusive jurisdiction is assigned to the courts in the jurisdiction in which the publisher is established.

  1. c) Amicable settlement of disputes

Except in the case of public order provisions, any disputes that may arise in connection with the execution of these general terms and conditions may, before any legal action is taken, be submitted to the site editor for amicable settlement. You are expressly reminded that requests for amicable settlement do not suspend the time limits for bringing legal action.

  1. d) Divisibility

Should any clause of these terms and conditions be declared null and void by a court decision, such nullity shall not entail the nullity of all other clauses, which shall continue to have effect.

  1. e) Non-waiver

The temporary or permanent non-enforcement of one or more clauses of these general terms and conditions by either party shall in no way entail waiver of the right to enforce the remainder of the general terms and conditions.